Refind Policy
Last updated: [January 2026]
Skyview Social provides digital services that require time, strategy, and labour.
For this reason, the policies below apply:
Services
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Refunds are not available once work has started or once a service has been
completed.
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If a project is cancelled before work begins, a 50% refund will be issued. Any
adminstrative or consultation fees are non-refundable.
Digital Products
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Digital downloads, templates, or design files are non-refundable.
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Due to the nature of products, all sales are final once the file has been delivered or accessed.
Consultation Calls
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Failure to provide at least 24 hours' notice will result in the session being non-
refundable.
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Missed appointments are non-refundable.
Project Delays
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Any delays caused by the client may impact delivery timelines and do not
qualify for refunds.
Contact for Refund Requests:
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Refund requests must be submitted in writing to:
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Clients agree not to initiate chargebacks or payment disputes without first
contacting Skyview Social. Unauthorised chargebacks may result in termination
of services.